Privacy Policy

Flyers Golf Club LLC ("we," "us," or "our") operates flyersgolfclub.com (the "Site"). This Privacy Policy explains what personal information we collect, how we use it, with whom we share it, and the rights available to you with respect to your data. By using our Site, submitting a form, texting us, or becoming a member, you agree to the practices described in this policy.

1. INFORMATION WE COLLECT
Information You Provide Directly

We collect information that you provide to us when you use our Site, submit an inquiry form, sign up for a membership, make a booking, text us, or contact us.

This includes:

Full name and email address

Mobile phone number

Your text messaging consent, including when and how you opted in

The content of text messages you send to us and our replies

Payment information, processed securely through Trackman Booking & Payments

Booking history and membership account details

Any communications you send to us directly

Information Collected Automatically

When you visit our Site, certain information is collected automatically through cookies and analytics tools, including:

Pages visited, time spent on site, and referring URLs

Device type, browser type, and operating system

IP address and general geographic location

Cookie and tracking data collected via Google Analytics and Meta Pixel

2. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:

To respond to your inquiries and help you schedule a visit to the club

To process membership enrollments and manage your account

To facilitate bookings and control facility access

To send transactional communications related to your inquiry, membership, and bookings

To send marketing and promotional emails and text messages, where you have provided consent

To analyze website traffic and improve the user experience of our Site

To comply with applicable legal obligations

To enforce our Membership Terms & Conditions and Website Terms of Service

3. MARKETING EMAILS
If you opt in to marketing communications, we may send you promotional emails about membership offers, club updates, leagues, tournaments, and events.

You may withdraw your consent and unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or by contacting us at info@flyersgolfclub.com. Opting out of marketing emails will not affect transactional emails related to your membership or bookings.

4. TEXT MESSAGING (SMS) PROGRAM
With your consent, Flyers Golf Club LLC may send you text messages. You may opt in by submitting a form on our Site or advertisements that includes our text messaging disclosure, by opting in during membership signup, or by texting us first.

Message types include:

Replies to your inquiry, including answering your questions and helping you schedule a visit

Transactional messages such as booking confirmations, access reminders, and account notices

Marketing messages about membership, events, leagues, offers, and club announcements

Automated messages: Some messages are sent using automated technology, including an AI-powered assistant that helps answer questions on our behalf. A member of our team reviews these conversations and may reply personally at any time.

Consent: Consent to receive text messages is not a condition of membership or purchase.

Frequency: Message frequency varies.

Rates: Message and data rates may apply. Contact your wireless carrier for details.

Opt-Out: You can cancel text messages at any time by replying STOP to any message. You will receive one final message confirming you have been unsubscribed, and no further text messages will be sent from that number unless you opt in again. To stop all text messages from Flyers Golf Club, reply STOP to each number you receive messages from, or contact us and we will remove you. To opt back in, reply START.

Help: Reply HELP for assistance, call (850) 530-9785, or email info@flyersgolfclub.com.

Carriers are not liable for delayed or undelivered messages.

Mobile Information Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with the service providers that help us operate our text messaging program (such as our messaging platform and technology providers), solely to deliver and support messages on our behalf. All other categories of information sharing described in this policy exclude text messaging originator opt-in data and consent.

5. COOKIES & TRACKING TECHNOLOGIES
Our Site uses cookies and similar tracking technologies to understand how visitors interact with our content and to support our marketing efforts. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site.

Google Analytics

We use Google Analytics to collect anonymized data about how visitors use our Site, including pages visited and time spent on the site. This data helps us improve our content and user experience. For more information, visit policies.google.com/privacy.

Meta Pixel

We use the Meta Pixel to measure the effectiveness of our advertising and to understand how visitors interact with our Site after viewing our ads. For more information, visit facebook.com/privacy/explanation.

6. PAYMENT DATA
All payment transactions are processed by Trackman Booking & Payments. We do not store your full payment card details on our servers. Your payment information is subject to Trackman's own privacy and security practices. We encourage you to review Trackman's privacy policy for details on how payment data is handled.

7. DATA SHARING
We do not sell your personal information to third parties. We may share your information only in the following limited circumstances:

With Trackman, for the purpose of processing bookings and payments

With Google and Meta, as described in Section 5 above

With service providers that help us operate our business, such as our email and text messaging platforms, solely to provide services on our behalf

With law enforcement or legal authorities, where required by applicable law

With professional advisors, such as attorneys or accountants, where necessary

Text messaging originator opt-in data and consent are never shared with third parties for their marketing or promotional purposes, as described in Section 4.

8. DATA RETENTION
We retain your personal information for as long as your membership is active, or as long as needed to respond to your inquiry, and for a reasonable period thereafter as required for legal, accounting, or business purposes. You may request deletion of your personal data at any time by contacting us at info@flyersgolfclub.com, subject to any legal retention obligations that may apply.

9. YOUR RIGHTS
You have the following rights with respect to your personal information:

The right to access the personal information we hold about you

The right to request correction of any inaccurate or incomplete information

The right to request deletion of your personal data, subject to legal retention requirements

The right to withdraw consent for marketing emails and text messages at any time

The right to lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at info@flyersgolfclub.com. We will respond to all requests within a reasonable timeframe.

10. CHILDREN'S PRIVACY
Our Site and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately at info@flyersgolfclub.com, and we will take steps to delete that information.

11. THIRD-PARTY LINKS
Our Site may contain links to third-party websites. This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of any third-party websites and encourage you to review their respective privacy policies before providing any personal information.

12. CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with an updated date. Your continued use of the Site following the posting of changes constitutes your acceptance of the revised policy.

13. GOVERNING LAW
This Privacy Policy is governed by the laws of the State of Florida. Any disputes arising under this policy shall be resolved exclusively in Escambia County, Florida.

14. CONTACT
If you have any questions, concerns, or requests relating to this Privacy Policy, please contact us at:

Flyers Golf Club LLC
3502 Barrancas Ave, Unit B
Pensacola, FL 32507
(850) 530-9785
flyersgolfclub.com

Email us at info@flyersgolfclub.com